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Multi-Factor Authentication for Microsoft 365

Due to an increase in compromised accounts and requirements for Cyber Insurance Coverage, both the WVDE and Microsoft will be implementing some security changes over the coming months. It is important that you read, understand and follow the instructions outlined. If your account is compromised, you will need to follow these instructions. It would be a great idea to go ahead and do this, to prevent such an event from happening.

Fri Sep 22 09:34 AM

Help Desk People
How do I reset my password for Microsoft 365?

The password for Microsoft 365 is reset through Webtop (not Microsoft). Read more for instructions.

Fri Feb 17 09:32 AM

How can I set up OneDrive on my computer?

OneDrive can automatically protect the files on your computer and make them accessible from any device, anywhere. Read on for more information!

Mon Sep 26 09:05 AM

Dollar Sign
Affordable Connectivity Program

The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more.

Mon Aug 22 12:38 PM

Cell Phone
How can I install my email on my cell phone or tablet?

Now that you have a work email address, you can install it on your cell phone or tablet. Keep reading to find out how!

Tue Jun 07 09:54 AM

Guy scratching his head
What to do if my email has been hacked?

Online hacking happens quite often, and we need to be vigilant and know what to do when it happens to us. Read on to see how to handle a compromised Office 365 Account!

Mon May 23 08:51 AM

WV State Seal
How do I know who to ask for help?

The WVDE has several help desk email addresses set up, so you can reach out to the right group for help. Read on for more information!

Tue Apr 26 10:09 AM

Help Desk People
Quick Assist

Quick Assist is a built-in Microsoft application that allow for tech support to connect to your computer to help with problem. Read on for instructions!

Fri Apr 01 03:39 PM